Headquarter: Office Hub Dubai, New Mall Limited , Dragon Mart 2 - Dubai - United Arab Emirates
CUSTOMER SERVICE
Return Policy
Contact Us
Payment Policy
Shipping Policy
BUY 2 TO GET 60% OFF & SPECIAL GIFT
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Representative Office: Nakheel Tower King Fahad Rd Branch, An Nakheel, Riyadh 12381, Saudi Arabic
Hotline/ WhatsApp number: +971 54 9910 488
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THANKS FOR YOUR SHOPPING!
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Note: Please keep in mind that we will contact you by phone number to confirm your order. Orders will only be shipped if the confirmation call is successful. Please keep an eye on your phone in case we call you.
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1. Delivery time: We confirms delivery time according to each specific orders.
2. Delivery Procedures: Before delivery 1 day, we will send to you a notify about the quantity and basic specifications of the delivered orders.
3. Place of delivery: Delivery to customer's address in the contract. We will pay for all accrued delivery costs.
4. Delivery method: We delivery to you in office hours. The delivery must be signed in delivery note by sender and receiver. Delivery documents include: - Delivery note signed confirmation by both parties. - VAT invoice following the registered form with the Tax Agency. - Certificate of origin or quality of products (if any).
SHIPPING POLICY
RETURN POLICY
A. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture.
B. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
For COD, your order will be free shipped, you just need to pay the value of product directly as soon as you receive it.
PAYMENT POLICY
HOTLINE: 0501790794
If you have an issue or question that requires immediate assistance, Please call us via the hotline above. Very pleased to serve you !!!